" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eSenior Digital Workplace Engineer\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"20552\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"20553\"\u003e Help Desk / Support \u003c/li\u003e \u003cli data-id=\"20554\"\u003e Melbourne \u003c/li\u003e \u003cli data-id=\"20555\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 12/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eWho you\u0026rsquo;ll be working with\u003c/strong\u003e\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eAt AC3, our purpose is to make technology real - and as leaders in secure multi-cloud solutions, we get to bring that purpose to life for our customers every day. We\u0026rsquo;re an Australian-owned ICT managed service provider with teams across Australia and New Zealand, supporting enterprise and government customers through secure, scalable technology solutions.\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eWhy join us?\u003c/strong\u003e\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eWhat sets us apart is our culture - people here have real relationships that go beyond work, and maintaining our awesome culture, supportive spirit, and belief that everyone is heard and treated with respect, is a top priority at AC3.\u003cbr\u003eWe\u0026rsquo;re committed to a workplace that fosters open communication, flexible working arrangements, continuous learning, and providing support to get through life\u0026rsquo;s changing seasons.\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eWe live by the AC3 way -\u003cstrong\u003e\u0026nbsp;Work Wise, Work Humble, and Work Honest.\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eWhy this role exists\u0026#8203;\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eThe Digital Workplace function aligns technology, employees and business processes to improve operational efficiency. Asset Management focuses on the financial, contractual, and inventory aspect of a physical component throughout its entire life cycle. \u0026#8203;\u003cbr\u003e\u0026#8203;\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eWhat You Bring\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eAs a process owner you will be responsible for providing professional support and immediate solution to end users. This will include managing and optimizing the request, acquisition, deployment, maintenance, utilization, and disposal of End user computing devices for AC3 internally and Customer devices underAC3 control. \u0026#8203;You will have strong Microsoft, Intune \u0026amp; ServiceNow experience working in complex security and cyber practices, preferably an MSP. You will be a team player, adept at working through issues and escalations with strong stakeholder management with Level 2/3 support.\u0026nbsp;\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eWhat we offer\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eCompany benefits including discounted lifestyle services such as health insurance, salary packaging, hybrid work, and\u0026nbsp;\u003cstrong\u003ehalf-day Fridays once a month.\u003c/strong\u003e\u003c/li\u003e \u003cli\u003eA culture built on respect, where you can flag conduct that feels off and rely on a fair, confidential process that prioritises your safety and wellbeing.\u003c/li\u003e \u003cli\u003eJoin supportive colleagues in groups such as Rise Up: a networking group for women in tech to learn in a positive and safe environment and Speak Up Advisors: a group who help maintain a safe space for raising concerns.\u003c/li\u003e \u003cli\u003eAccess to training and career development opportunities, that helps some 30 AC3ers progress year on year.\u003c/li\u003e \u003cli\u003eFlexible Hybrid work options and real work life integration\u003c/li\u003e \u003cli\u003eBase Salary + Super +bonus + Allowances + Benefits\u003c/li\u003e \u003cli\u003eConvenient CBD location with modern offices\u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"2001591\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "