" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eTrade Sales / Inventory Assistant\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 11/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eStrong earning potential on offer for the right candidate\u003c/li\u003e \u003cli\u003eGreat company benefits + Discounts + Generous parental leave package\u003c/li\u003e \u003cli\u003ePaid day off to celebrate your birthday\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e Are you passionate about delivering exceptional customer service while keeping operations running smoothly behind the scenes? We\u0027re looking for a motivated and detail-oriented \u003cstrong\u003eTrade Sales \u0026amp; Inventory Assistant\u003c/strong\u003e to join our Plumbing World \u003cstrong\u003eHastings\u003c/strong\u003e team.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e This is a hands-on, varied role that combines \u003cstrong\u003ecustomer service, trade sales, warehousing, and inventory administration\u003c/strong\u003e. You\u0027ll help ensure our customers receive outstanding service while supporting the accurate movement, storage, receipting, and control of inventory throughout the branch.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAbout Plumbing World\u003c/strong\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003e\u0026nbsp;\u003cbr\u003ePlumbing World is a proud Kiwi-owned success story, backed by over 60 years in the industry.\u003cbr\u003e\u003cbr\u003eOwned by plumbers and builders, we understand what our customers need and we deliver it through strong relationships, expert advice, and reliable service.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Our people are at the heart of our success. We\u0027re committed to building a high-performing, inclusive culture where our teams can grow and thrive.\u003cbr\u003e\u003cbr\u003eWe\u0027re the largest 100% New Zealand owned national plumbing merchant with 56 stores and over 1,000 shareholder tradies up and down the country.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eAbout The Role\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e As a Trade Sales \u0026amp; Inventory Assistant, you\u0027ll work across the trade counter, warehouse, and inventory functions to support the day-to-day success of the branch. You\u0027ll play an important role in maintaining stock accuracy, responding to customer needs, and assisting with inventory processes that keep the business operating efficiently.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Working closely with the Branch Supervisor, Inventory Controller, Distribution Centre, and the wider team, you\u0027ll contribute to a positive customer experience and help ensure inventory records remain accurate and up to date.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eWhat your day will look like\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cdiv\u003e\u003cstrong\u003eCustomer Service \u0026amp; Trade Sales:\u003c/strong\u003e \u003cul\u003e \u003cli\u003eProvide exceptional service to trade and retail customers.\u003c/li\u003e \u003cli\u003eProcess customer orders accurately and efficiently.\u003c/li\u003e \u003cli\u003eAssist with product enquiries and recommend suitable solutions.\u003c/li\u003e \u003cli\u003eSupport branch promotions and identify add-on sales opportunities.\u003c/li\u003e \u003cli\u003eFollow up customer enquiries and orders in a timely manner.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eInventory \u0026amp; Warehouse Support:\u003c/strong\u003e \u003cul\u003e \u003cli\u003eReceive, store, pick, and dispatch stock accurately.\u003c/li\u003e \u003cli\u003eAssist with stock receipting and inventory administration.\u003c/li\u003e \u003cli\u003eSupport stocktakes and cycle counting activities.\u003c/li\u003e \u003cli\u003eInvestigate and report stock discrepancies, shortages, and negative stock issues.\u003c/li\u003e \u003cli\u003eHelp maintain accurate inventory records and stock locations.\u003c/li\u003e \u003cli\u003eCoordinate stock follow-up activities and communicate replenishment requirements.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eBranch Operation:\u003c/strong\u003e \u003cul\u003e \u003cli\u003eWork closely with the Branch Supervisor to communicate progress, customer feedback, and operational issues.\u003c/li\u003e \u003cli\u003eLiaise with the Distribution Centre regarding stock transfers, deliveries, and inventory enquiries.\u003c/li\u003e \u003cli\u003eAssist freight providers with delivery and return information.\u003c/li\u003e \u003cli\u003eSupport colleagues across the branch and contribute to a positive team culture.\u003c/li\u003e \u003cli\u003eMaintain safe work practices and housekeeping standards.\u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e \u003cbr\u003eAbove all else, we\u0027re after someone who brings \u003cstrong\u003eenergy, enthusiasm, and a great personality\u003c/strong\u003e, along with the ability to connect confidently with customers and teammates alike.\u003cstrong\u003e\u003cbr\u003e\u003cbr\u003eThis role is a permanent full-time position working 42.50 hours per week, Monday to Friday with rostered Saturdays.\u003cbr\u003e\u003c/strong\u003e\u003cem\u003eSpecific start and finish times will be discussed during the interview stage.\u003c/em\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eA quick glance at what we need from you:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eExperience in trade sales, retail, customer service, warehousing, or inventory support.\u003c/li\u003e \u003cli\u003eProven retail experience with a strong commitment to delivering exceptional customer service.\u003c/li\u003e \u003cli\u003eExcellent verbal and written communication skills.\u003c/li\u003e \u003cli\u003eStrong attention to detail and accuracy.\u003c/li\u003e \u003cli\u003eGood computer literacy and the ability to quickly learn sales and inventory systems.\u003c/li\u003e \u003cli\u003eStrong organisational, problem-solving, and multitasking skills.\u003c/li\u003e \u003cli\u003eFlexibility to adapt to changing priorities and workloads.\u003c/li\u003e \u003cli\u003eA positive attitude with high levels of honesty, integrity, and teamwork.\u003c/li\u003e \u003cli\u003ePlumbing, trade, industrial, or building industry experience is advantageous.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eTo be successful in this role you will need:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eThe ability to adapt quickly and respond effectively to unexpected situations.\u003c/li\u003e \u003cli\u003eStrong retail sales skills and a customer-first approach.\u003c/li\u003e \u003cli\u003eReliability, initiative, and a positive attitude.\u003c/li\u003e \u003cli\u003eEffective time management and organisational skills.\u003c/li\u003e \u003cli\u003eThe ability to work well under pressure and make sound decisions.\u003c/li\u003e \u003cli\u003eA strong focus on delivering excellent customer outcomes.\u003c/li\u003e \u003cli\u003eA good level of physical fitness, including the ability to lift up to 20kg.\u003c/li\u003e \u003cli\u003eA full, clean Class 1 New Zealand driver\u0027s licence.\u003c/li\u003e \u003cli\u003eA current forklift licence (this would be advantageous).\u003c/li\u003e \u003cli\u003eProfessional presentation and excellent interpersonal skills.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat we can offer you:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eCompetitive hourly rate is aligned to experience \u0026amp; reviewed annually.\u003c/li\u003e \u003cli\u003eGreat company benefits + Discounts + Generous parental leave package.\u003c/li\u003e \u003cli\u003ePaid day off to celebrate your birthday.\u003c/li\u003e \u003cli\u003eOpportunity to grow and shape your career in a national trusted Kiwi business.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eOur Culture\u003c/strong\u003e\u003cbr\u003e\u0026nbsp;\u003cbr\u003eWe\u0027re a team that shows up for each other and our customers.\u003cbr\u003e\u0026nbsp;\u003cbr\u003ePlumbing World is committed to our customer service promise, and we are focused on exceeding customers\u0027 expectations, so it\u0027s all hands-on deck at the trade counter before 9:00 am no matter your role in the branch, this is to ensure customers are looked after straight away and they get what they need to start their day.\u003cbr\u003e\u0026nbsp;\u003cbr\u003eIf you\u0027re someone who leads from the front and takes pride in building a strong team culture, you\u0027ll fit right in.\u003cbr\u003e\u0026nbsp; \u0026nbsp;\u0026nbsp;\u003cbr\u003eWe encourage applications from all backgrounds. You don\u0027t need to tick every box - if you bring the right mindset and capability, we\u0027d love to hear from you!\u0026nbsp;\u003cbr\u003e\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eThe successful applicant will be required to pass a pre-employment medical, drink and drug test, successful reference and Ministry of Justice checks before commencing employment.\u003c/strong\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"2001589\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "