" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eOperations Manager\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"20227\"\u003e Retail \u003c/li\u003e \u003cli data-id=\"20228\"\u003e Management - Head Office \u003c/li\u003e \u003cli data-id=\"20229\"\u003e Northern Territory \u003c/li\u003e \u003cli data-id=\"20230\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 30/9/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eCompetitive salary starting at $100,000 + Superannuation + bonuses!\u003c/li\u003e \u003cli\u003eProfit share arrangements for the right candidate\u003c/li\u003e \u003cli\u003eGet hands on with Franchisees and Restaurant teams to drive success!\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eAbout the Role\u003c/strong\u003e\u003cbr\u003eThis role leads the performance, standards and growth of the Darwin restaurant network while delivering new store openings across the region. You will work closely with Restaurant Managers, Franchise Partners and cross-functional support teams to improve operational and commercial outcomes.\u003cbr\u003e The role combines multi-site leadership, business consulting and hands-on operational management, with responsibility for existing restaurants and future growth sites.\u003cbr\u003e\u003cbr\u003e Success is measured through sales performance, profitability, customer experience, team capability and successful new store delivery.\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eKey Activities Include:\u003c/strong\u003e\u003cbr\u003e\u003cstrong\u003eOperations \u0026amp; Business Performance\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eCoach Restaurant Managers and Franchise Partners to improve sales, profitability and operational results.\u003c/li\u003e \u003cli\u003eReview sales, labour, food costs, customer metrics and store performance, implementing improvement plans where required.\u003c/li\u003e \u003cli\u003eShare best practice across the Darwin network and drive consistent execution of promotions and initiatives. \u0026nbsp;\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eNew Store Openings \u0026amp; Network Growth\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eLead new store openings from pre-opening planning through to launch and operational stabilisation.\u003c/li\u003e \u003cli\u003ePartner with development, construction, marketing and support teams to ensure site readiness.\u003c/li\u003e \u003cli\u003eCoordinate recruitment, training, rostering, systems, stock and launch activities for new restaurants. \u0026nbsp;\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eHands-On Leadership \u0026amp; Team Development\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eLead shifts in new, developing or current restaurants, modelling service, quality and operational standards.\u003c/li\u003e \u003cli\u003eRecruit, onboard, train and develop Restaurant Managers, Assistant Managers and Shift Supervisors.\u003c/li\u003e \u003cli\u003eBuild capable leadership teams, support succession planning and manage performance through coaching and feedback. \u0026nbsp;\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eCommercial Performance \u0026amp; Customer Experience\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eManage sales, labour, cost of goods and profitability outcomes across the Darwin restaurant network.\u003c/li\u003e \u003cli\u003eMonitor customer feedback and performance data to improve service, product quality and guest experience.\u003c/li\u003e \u003cli\u003eSupport business growth through forecasting, operational planning and successful transition of new stores to local management teams.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eEssential\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eProven multi-site leadership experience within QSR, hospitality, retail or fast casual environments.\u003c/li\u003e \u003cli\u003eDemonstrated success leading new store openings or large-scale operational change.\u003c/li\u003e \u003cli\u003eStrong commercial acumen with experience managing budgets, labour and P\u0026amp;L performance.\u003c/li\u003e \u003cli\u003eExperience recruiting, developing and leading high-performing operational teams.\u003c/li\u003e \u003cli\u003eAbility to balance hands-on operational leadership with coaching and consulting responsibilities.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eDesirable\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eExperience working within a franchised QSR environment.\u003c/li\u003e \u003cli\u003eExposure to regional or remote operating markets.\u003c/li\u003e \u003cli\u003eQualification in business, hospitality, retail management or a related discipline.\u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"1998549\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "