" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eOffice Manager\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"17036\"\u003e Admin / Secretarial / Office Support \u003c/li\u003e \u003cli data-id=\"17037\"\u003e Office Manager \u003c/li\u003e \u003cli data-id=\"17038\"\u003e Sydney \u003c/li\u003e \u003cli data-id=\"17039\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 30/9/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eParking on-site\u003c/li\u003e \u003cli\u003eJoin a professional \u0026amp; collaborative environment\u003c/li\u003e \u003cli\u003eThe opportunity to take ownership \u0026amp; make an impact\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e We are looking for an organised, proactive and hands-on Office Manager to take ownership of the smooth day-to-day running of the office while also providing support across Customer Service and Sales.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e This is a varied role for someone who enjoys being involved across the business. Alongside office operations, you will oversee Customer Service / Sales Support activities, support the team, assist with customer and order enquiries, coordinate suppliers and couriers, and ensure the office runs efficiently and professionally.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e You\u0027ll be a key point of contact for both internal and external stakeholders, so we\u0027re looking for someone who is confident, approachable, solutions-focused and takes pride in getting things done.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eResponsibilities are but not limited to:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eManage the day-to-day operations of the office including suppliers, contractors, equipment, stationery, amenities and external service providers.\u003c/li\u003e \u003cli\u003eCoordinate travel, accommodation, catering, functions and conferences.\u003c/li\u003e \u003cli\u003eManage mail, couriers, filing, archiving and general office administration.\u003c/li\u003e \u003cli\u003eWelcome visitors and ensure meeting rooms and shared areas are maintained\u003c/li\u003e \u003cli\u003eProvide IT and administrative support as required.\u003c/li\u003e \u003cli\u003eSupport the Customer Service / Sales Support team, including recruitment, training, performance management and leave coverage.\u003c/li\u003e \u003cli\u003eAssist with customer, consumer and field sales enquiries and ensure issues are followed through to resolution.\u003c/li\u003e \u003cli\u003eOversee order processing, invoicing, order amendments, back orders and credits.\u003c/li\u003e \u003cli\u003eMonitor freight and delivery enquiries and liaise with customers, freight providers, Warehouse and Purchasing to resolve issues.\u003c/li\u003e \u003cli\u003eAct as an escalation point for more complex customer complaints, including product quality issues, adverse reactions, recalls and urgent matters.\u003c/li\u003e \u003cli\u003eMaintain product complaint and compliance records\u003c/li\u003e \u003cli\u003eSupport Sales and Marketing with mail-outs, representative samples and allocations.\u003c/li\u003e \u003cli\u003eMaintain accurate customer records on the CRM.\u003c/li\u003e \u003cli\u003eEnsure data entry and documentation are accurate and up to date.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAttributes/Skills:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003ePrevious experience in Office Management, ideally with exposure to Customer Service or Sales Support.\u003c/li\u003e \u003cli\u003eExperience supervising or leading a team.\u003c/li\u003e \u003cli\u003eExcellent communication skills and a professional, service-focused approach.\u003c/li\u003e \u003cli\u003eStrong attention to detail and a high level of accuracy.\u003c/li\u003e \u003cli\u003eA proactive, practical and solutions-focused approach.\u003c/li\u003e \u003cli\u003eThe ability to work autonomously while collaborating effectively with different teams across the business.\u003c/li\u003e \u003cli\u003eStrong Microsoft Office skills, particularly Outlook, Word and Excel.\u003c/li\u003e \u003c/ul\u003e This is a genuinely varied role, and it would suit someone who enjoys being the person who keeps things moving, can comfortably switch between office management, customer service and operational priorities, and takes pride in providing a high level of support to the wider business.\u003cbr\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAPPLY:\u003c/strong\u003e Now by hitting the submit button attention Julie or for a confidential chat call her on 02 8416 4181 \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"1998457\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "