" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eSales Development Representative\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"16351\"\u003e Sales \u0026amp; Account Management \u003c/li\u003e \u003cli data-id=\"16352\"\u003e Sales Rep \u003c/li\u003e \u003cli data-id=\"16353\"\u003e Sydney \u003c/li\u003e \u003cli data-id=\"16354\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 28/9/2026 \u003c/p\u003e \u003c/div\u003e \u003cdiv class=\"description\"\u003e About Us\u003cbr\u003eNo, it\u0026rsquo;s not a TV show, that\u0026rsquo;s Law AND Order. Law In Order is a global organisation and the leading supplier of end-to-end document and digital solutions to the legal industry. We optimise our clients\u0026rsquo; resources with our services, giving them more from less. Our specialist services add real value to high volume document production, eDiscovery Management and court services, including virtual hearings.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e The role\u003cbr\u003e Law In Order is looking for an enthusiastic and ambitious Sales Development Representative (SDR) to join our growing Sales team.\u003cbr\u003e This is an exciting opportunity for someone who enjoys speaking with clients, building strong relationships and uncovering opportunities. You\u0026rsquo;ll play an important role in growing our existing client base by proactively engaging with developing, low-spend and dormant accounts.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e As an SDR, you\u0026rsquo;ll be responsible for having meaningful conversations with clients, understanding their needs, identifying opportunities to introduce additional Law In Order services and generating qualified meetings for our senior sales team. This is a highly phone-based role where your ability to build rapport, ask great questions and identify opportunities will be key to your success.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e The role provides an excellent foundation for building a long-term career in sales, with a clear pathway into Client Relationship Manager and Strategic Account Manager positions.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Responsibilities\u003cbr\u003e \u003cul\u003e \u003cli\u003eConduct high-volume outbound calls to existing Law In Order clients.\u003c/li\u003e \u003cli\u003eRe-engage inactive and low-spending accounts and build ongoing client relationships.\u003c/li\u003e \u003cli\u003eConduct customer care and account check-in calls to understand client satisfaction and identify opportunities.\u003c/li\u003e \u003cli\u003eDevelop a strong understanding of client requirements, challenges and future needs.\u003c/li\u003e \u003cli\u003eIdentify opportunities to introduce clients to additional Law In Order services, including Transcription, eHearings, eDiscovery, Document Production, Mailouts \u0026amp; Managed Services and emerging service offerings.\u003c/li\u003e \u003cli\u003eGenerate qualified sales opportunities and meetings for senior sales team members.\u003c/li\u003e \u003cli\u003eManage an assigned portfolio of developing and low-spending accounts.\u003c/li\u003e \u003cli\u003eConduct structured prospecting and follow-up campaigns.\u003c/li\u003e \u003cli\u003eIdentify new contacts and decision-makers within existing client organisations.\u003c/li\u003e \u003cli\u003eMaintain accurate and up-to-date client information, activities and opportunities in Salesforce.\u003c/li\u003e \u003cli\u003eTrack opportunities through the sales process and provide regular pipeline updates.\u003c/li\u003e \u003cli\u003eWork closely with Client Relationship Managers and service specialists to maximise client opportunities.\u003c/li\u003e \u003cli\u003eShare client feedback, market intelligence and emerging opportunities with the broader Sales team.\u003c/li\u003e \u003cli\u003eSupport account retention through proactive and consistent client engagement.\u003c/li\u003e \u003c/ul\u003e Who we are looking for\u003cbr\u003e We\u0026rsquo;re looking for an energetic, relationship-focused and commercially minded professional who is motivated to build a successful career in client management and business development.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e You\u0026rsquo;ll be someone who enjoys picking up the phone, having conversations and building genuine relationships with clients. You\u0026rsquo;ll be curious about their business, confident asking questions and able to identify opportunities where Law In Order can provide additional value.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e You\u0026rsquo;ll also be resilient, organised and results-driven, with the motivation to work towards activity and revenue targets. Most importantly, you\u0026rsquo;ll bring a positive attitude, a willingness to learn and a genuine desire to succeed as part of a collaborative team.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Experience\u003cbr\u003e \u003cul\u003e \u003cli\u003e1+ years\u0026rsquo; experience in customer service, sales or account management.\u003c/li\u003e \u003cli\u003eExceptional verbal communication and relationship-building skills.\u003c/li\u003e \u003cli\u003eConfidence and enthusiasm when engaging with clients over the telephone.\u003c/li\u003e \u003cli\u003eExperience working towards activity, sales or revenue targets.\u003c/li\u003e \u003cli\u003eStrong organisational and time-management skills.\u003c/li\u003e \u003cli\u003eExcellent attention to detail and ability to maintain accurate records.\u003c/li\u003e \u003cli\u003eA proactive, resilient and positive approach to achieving targets.\u003c/li\u003e \u003cli\u003eExperience using Salesforce CRM is advantageous but not essential.\u003c/li\u003e \u003cli\u003eExperience within professional services, legal services or technology is advantageous.\u003c/li\u003e \u003c/ul\u003e We encourage applications from Aboriginal and Torres Strait Islander candidates. In the spirit of reconciliation Law In Order acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today.\u003cbr\u003e\u0026nbsp;\u003cbr\u003eIf you require any adjustments to participate in our recruitment process, please let us know in your application.\u0026nbsp;External recruitment company support is not required at this stage.\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eTo be eligible for this role, you must have full working rights to apply for this role. You will also be required to undergo pre-employment checks including a national Police check. \u0026nbsp;\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eIf you are interested in joining our team, please apply \u0026ndash; we would love to hear from you. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"1997695\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "