" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eDesktop Support Engineer\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"9143\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"9144\"\u003e Desktop Support \u003c/li\u003e \u003cli data-id=\"9145\"\u003e Sydney \u003c/li\u003e \u003cli data-id=\"9146\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 23/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eJoin the largest Australian-owned systems integrator\u003c/li\u003e \u003cli\u003eGreat benefits and a culture focused on fun and high performance\u003c/li\u003e \u003cli\u003eWork in a supportive and fast paced environment\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eBrennan. Where true performance thrives.\u003c/strong\u003e\u0026nbsp;\u003cbr\u003eAt Brennan, we believe that\u0026nbsp;\u003cem\u003ehow\u003c/em\u003e\u0026nbsp;technology is delivered is every bit as important as\u0026nbsp;\u003cem\u003ewhat\u003c/em\u003e\u0026nbsp;the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.\u0026nbsp;\u003cbr\u003eIt\u0026rsquo;s a claim backed by our\u0026nbsp;\u003cstrong\u003eTrue Performance System\u003c/strong\u003e\u0026nbsp;\u0026ndash; a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.\u0026nbsp;\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eWhy join Brennan\u003c/strong\u003e\u0026nbsp;\u003cbr\u003eTrue performance for our customers starts with a true belief in our people.\u0026nbsp;\u003cbr\u003eIt\u0026rsquo;s why we\u0026rsquo;ve structured our business to help our teams, and their talents, shine bright. It\u0027s why we\u0026rsquo;ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it\u0026rsquo;s why we\u0026rsquo;ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.\u0026nbsp;\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eTrue rewards\u003c/strong\u003e\u0026nbsp;\u003cbr\u003eIn addition to competitive remuneration, Brennan offers extensive benefits, including:\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003eTraining and certification bonuses\u0026nbsp;\u003c/li\u003e \u003cli\u003eCulture Awards that recognise excellence\u0026nbsp;\u003c/li\u003e \u003cli\u003eBrennan Daredevils \u0026ndash; our annual, all-expenses paid trip awarded to our top performers and outstanding contributors\u0026nbsp;\u003c/li\u003e \u003cli\u003eVibrant, fun social activities\u0026nbsp;\u003c/li\u003e \u003cli\u003eDiscounted hardware and software\u0026nbsp;\u003c/li\u003e \u003cli\u003eAn environment that embraces learning and development\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eThe Role\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003eAs part of our continued growth, Brennan is seeking a dynamic, energetic and customer-facing Desktop Support Engineer (Managed Services Consultant L1) in Sydney.\u0026nbsp;\u003cbr\u003e\u003cbr\u003eAs a key member of the Managed Services team, you will be providing onsite and remote 1st-level support to our Managed Services client in Sydney.\u0026nbsp;This role requires the candidate to be on-site at least 85% of the time so they will have to be very flexible with travel across the Sydney Metro region. The candidate must have their own license and car with a strong willingness to talk to customers face to face. The role requires a reasonable degree of technical skill across a broad range of areas in IT infrastructure and a good understanding of ITIL processes.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eYour day-to-day responsibilities:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eProvide L1 support for service delivery teams and resolve technical issues\u003c/li\u003e \u003cli\u003eProvide onsite support at client locations on behalf of service delivery teams and resolve technical issues\u003c/li\u003e \u003cli\u003eProactively managing our client\u0027s IT environments\u003c/li\u003e \u003cli\u003eConducting problem management to ensure the root cause of issues is addressed\u003c/li\u003e \u003cli\u003eTake ownership of your assigned clients, and ensure we deliver excellence in customer service\u003c/li\u003e \u003cli\u003eMaintain and administer systems, which includes Desktops (Windows OS), Microsoft Office suite, basic printing and Windows server support. Also includes end user support and liaising with 3rd party vendors as needed.\u003c/li\u003e \u003cli\u003eMaintain effective communications with your clients\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat skills and experience we are looking for:\u003cbr\u003e\u003c/strong\u003e \u003cul\u003e \u003cli\u003eMinimum of 2 years IT experience\u0026nbsp;\u003c/li\u003e \u003cli\u003eReasonable experience in common business applications, especially Microsoft Office suite of products Including Office365\u0026nbsp;\u003c/li\u003e \u003cli\u003eStrong analytical and problem-solving skills\u0026nbsp;\u003c/li\u003e \u003cli\u003eExcellent verbal and written communication skills\u0026nbsp;\u003c/li\u003e \u003cli\u003eProven ability to work within and across teams\u0026nbsp;\u003c/li\u003e \u003cli\u003eIndustry based certifications\u0026nbsp;\u003c/li\u003e \u003cli\u003eInstallation and management of peripheral devices\u0026nbsp;\u003c/li\u003e \u003cli\u003eUser account maintenance\u0026nbsp;\u003c/li\u003e \u003cli\u003eDesktop and End User Support\u0026nbsp;\u003c/li\u003e \u003cli\u003eAbility to service on Site Contracted Requirements\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eNote:\u003c/strong\u003e\u0026nbsp;As part of our hiring process, you will be required to undertake a technical test and a National Criminal History Check.\u0026nbsp;\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eBrennan\u003c/strong\u003e\u0026nbsp;is an equal opportunity employer. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"1129154\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "