" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eSystems Engineer L2\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"9143\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"9144\"\u003e System Engineer \u003c/li\u003e \u003cli data-id=\"9145\"\u003e Mumbai \u003c/li\u003e \u003cli data-id=\"9146\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 22/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eJoin the largest Australian-owned systems integrator\u003c/li\u003e \u003cli\u003eWork in a supportive and fast paced environment\u003c/li\u003e \u003cli\u003eOpportunity to engage with global clients to deliver great outcomes\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eBrennan. Where true performance thrives.\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e\u003cbr\u003eAt Brennan, we believe that\u0026nbsp;\u003cem\u003ehow\u003c/em\u003e\u0026nbsp;technology is delivered is every bit as important as\u0026nbsp;\u003cem\u003ewhat\u003c/em\u003e\u0026nbsp;the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.\u0026nbsp;\u003cbr\u003e\u003cbr\u003eIt\u0026rsquo;s a claim backed by our\u0026nbsp;\u003cstrong\u003eTrue Performance System\u003c/strong\u003e\u0026nbsp;\u0026ndash; a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.\u003cbr\u003e\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eWhy join Brennan\u003c/strong\u003e\u0026nbsp;\u003cbr\u003eTrue performance for our customers starts with a true belief in our people.\u0026nbsp;\u003cbr\u003eIt\u0026rsquo;s why we\u0026rsquo;ve structured our business to help our teams, and their talents, shine bright. It\u0027s why we\u0026rsquo;ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it\u0026rsquo;s why we\u0026rsquo;ve built an organization where real innovation makes a genuine impact and generates true rewards for our team members.\u0026nbsp;\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eTrue rewards\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eIn addition to competitive remuneration, Brennan offers extensive benefits, including:\u0026nbsp;\u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003eTraining and certification bonuses\u0026nbsp;\u003c/li\u003e \u003cli\u003eCulture Awards that recognize excellence\u0026nbsp;\u003c/li\u003e \u003cli\u003eBrennan Daredevils \u0026ndash; our annual, all-expenses paid trip awarded to our top performers and outstanding contributors\u0026nbsp;\u003c/li\u003e \u003cli\u003eVibrant, fun social activities\u0026nbsp;\u003c/li\u003e \u003cli\u003eDiscounted hardware and software\u0026nbsp;\u003c/li\u003e \u003cli\u003eAn environment that embraces learning and development\u0026nbsp;\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eThe Role:\u003c/strong\u003e\u003cbr\u003e \u003cbr\u003e As a vital part of the Managed Services and Operations team, you\u0026rsquo;ll take the lead in standardising, configuring, and automating provisioning, remediation, updates, and roadmaps for desktop environments\u0026mdash;particularly using Microsoft Intune, SCCM, Autopilot, and related tools. While your focus will be on enterprise-level clients, your contributions will directly impact the broader Brennan IT managed services ecosystem. \u003cbr\u003eYou\u0026rsquo;ll be the go-to expert for resolving complex, high-impact technical challenges, and you\u0026rsquo;ll help define and enforce best practices that ensure a consistent, secure, and scalable desktop experience for our clients.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eROLE RESPONSIBILITIES:\u003c/strong\u003e\u003cbr\u003e \u003cbr\u003eIn your role you will be responsible for:\u003cbr\u003e \u003cul\u003e \u003cli\u003eDevelop and maintain standards and best practices for OSD/SOE, Intune, and application deployment across large enterprise environments.\u003c/li\u003e \u003cli\u003eDesign, audit, and optimise end-to-end deployment solutions, from AutoPilot based provisioning to SCCM-driven SOE rollouts.\u003c/li\u003e \u003cli\u003eEnsure patch compliance and system updates across client environments using Intune update rings or SCCM.\u003c/li\u003e \u003cli\u003eLead pilot rollouts, driver updates, application packaging, and image\u0026nbsp;management.\u003c/li\u003e \u003cli\u003eAct as an escalation point for complex issues from the Managed Services and Operations teams.\u003c/li\u003e \u003cli\u003eSupport application lifecycle management via Windows Store and SCCM.\u003c/li\u003e \u003cli\u003eWork closely with cross-functional teams including Network, Product Engineering, and Automation to create and maintain service catalogue items and automation scripts.\u003c/li\u003e \u003cli\u003eContribute to knowledge sharing and training within the wider team.\u003c/li\u003e \u003cli\u003eHelp clients transition toward a modern hybrid infrastructure, recommending the best approach (Intune/AutoPilot vs SCCM/SOE) on a per-device basis.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eKEY COMPETENCIES:\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e\u003cstrong\u003eRequired Skills \u0026amp; Experience:\u003c/strong\u003e\u003cbr\u003e \u003cbr\u003eTo be successful in this role, you will bring a strong combination of technical expertise \u003cbr\u003eand hands-on experience in endpoint management, along with a proactive, solutions-focused mindset. Key competencies include:\u003c/li\u003e \u003cli\u003e5+ years of experience in Endpoint Management within enterprise \u003cbr\u003eenvironments.\u003c/li\u003e \u003cli\u003eExpert-level knowledge of Wintel environments and a broad range of \u003cbr\u003einfrastructure technologies.\u003c/li\u003e \u003cli\u003eProven experience with SCCM, including SOE builds, device updates, and application deployment.\u003c/li\u003e \u003cli\u003eAdvanced proficiency with Microsoft AutoPilot and Intune MDM for modern device management.\u003c/li\u003e \u003cli\u003eStrong understanding of automation capabilities within SCCM and Intune, including API integrations and scripting (e.g., PowerShell).\u003c/li\u003e \u003cli\u003eIn-depth knowledge of patch management using Intune, SCCM, or similar endpoint management tools.\u003c/li\u003e \u003cli\u003eFamiliarity with Tanium or similar endpoint security platforms.\u003c/li\u003e \u003cli\u003eExperience acting as the final escalation point for complex, high-impact technical issues.\u003c/li\u003e \u003cli\u003eStrong skills in root cause analysis and problem resolution.\u003c/li\u003e \u003cli\u003eSolid ITSM queue management abilities and a disciplined approach to ticket handling.\u003c/li\u003e \u003cli\u003eExperience conducting technical workshops and knowledge sharing sessions with both clients and internal teams.\u003c/li\u003e \u003cli\u003eWillingness and ability to travel to client sites for hands-on support when required.\u003c/li\u003e \u003cli\u003eA proactive, \u0026ldquo;do-what-it-takes\u0026rdquo; attitude with a customer-first mindset.\u003c/li\u003e \u003cli\u003eRelevant industry certifications (such as Microsoft, ITIL, or equivalent) are highly desirable.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eDesirable Skills \u0026amp; Experience:\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eThe following competencies and experiences are not essential but would be highly advantageous for this role:\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e \u003cli\u003eSubject matter expertise (SME) in Intune, with deep technical knowledge and hands-on experience.\u003c/li\u003e \u003cli\u003ePrevious experience working in an outsourced service delivery environment or Managed Service Provider (MSP) setting.\u003c/li\u003e \u003cli\u003eSolid understanding of ITIL principles and service management \u003cbr\u003emethodologies.\u003c/li\u003e \u003cli\u003ePractical experience with cloud platforms, particularly Microsoft Azure and/or AWS.\u003c/li\u003e \u003cli\u003eWorking knowledge of networking fundamentals, including Azure networking components, and familiarity with SQL administration, SQL Reporting Services, PowerBI and Graph API.\u003c/li\u003e \u003cli\u003eMicrosoft 365 certifications or equivalent industry-recognised credentials.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eKEY PERFORMANCE INDICATORS:\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eDelivering high performance is a key part of our culture. You will be provided with your specific KPIs / targets / goals once you commence to provide clarity on where to focus your efforts.\u003cbr\u003e \u003cbr\u003eNOTE: These KPIs/targets/goals are indicative only and will be confirmed with your Leader when you commence the role. Your official and measurable KPIs/targets/goals will be recorded in your Performance Plans. Any future changes to your KPIs/targets/goals will be updated in IntelliHR.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eBrennan\u0026nbsp;is an equal opportunity employer.\u003c/strong\u003e\u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"1128922\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "