" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eService Architect | Enterprise Managed Services\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"9143\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"9144\"\u003e Architect \u003c/li\u003e \u003cli data-id=\"9145\"\u003e Sydney \u003c/li\u003e \u003cli data-id=\"9146\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 22/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eDesign the services. Shape the solution. Bring complex enterprise deals to life.\u003c/li\u003e \u003cli\u003eOwn major enterprise bids and design managed services built for delivery.\u003c/li\u003e \u003cli\u003eBring strategy, service design and delivery together to create lasting impact\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eBrennan. Where true performance thrives.\u003c/strong\u003e\u003cbr\u003eAt Brennan, we believe that\u0026nbsp;\u003cem\u003ehow\u003c/em\u003e\u0026nbsp;technology is delivered is every bit as important as\u0026nbsp;\u003cem\u003ewhat\u003c/em\u003e\u0026nbsp;the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.\u003cbr\u003eIt\u0026rsquo;s a claim backed by our\u0026nbsp;\u003cstrong\u003eTrue Performance System\u003c/strong\u003e\u0026nbsp;- a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eWhy join Brennan\u003c/strong\u003e\u003cbr\u003eTrue performance for our customers starts with a true belief in our people.\u003cbr\u003eIt\u0026rsquo;s why we\u0026rsquo;ve structured our business to help our teams, and their talents, shine bright. It\u0027s why we\u0026rsquo;ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it\u0026rsquo;s why we\u0026rsquo;ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eTrue rewards\u003c/strong\u003e\u003cbr\u003eIn addition to competitive remuneration, Brennan offers extensive benefits, including:\u003cbr\u003e \u003cul\u003e \u003cli\u003eTraining \u0026amp; development budget.\u003c/li\u003e \u003cli\u003eCulture Awards that recognise excellence.\u003c/li\u003e \u003cli\u003eBrennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors.\u003c/li\u003e \u003cli\u003eVibrant, fun social activities.\u003c/li\u003e \u003cli\u003eDiscounted hardware and software.\u003c/li\u003e \u003cli\u003eAn environment that embraces learning and development.\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eThe role:\u003c/strong\u003e\u003cbr\u003eDesign enterprise managed services for Brennan\u0026rsquo;s key customers, turning complex requirements into clear, costed and deliverable service solutions.\u003cbr\u003e\u003cbr\u003e Lead the solution through major bids and into transition, shaping services across Service Desk, EUC, Cloud, Network \u0026amp; Security while ensuring what we sell, is what we deliver.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eKey Responsibilities:\u003c/strong\u003e \u003cbr\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eEnterprise service design:\u003c/strong\u003e Translate complex customer requirements into clear, costed and deliverable managed service solutions.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eEnterprise bid leadership:\u003c/strong\u003e Lead the solution response for major managed services bids, bringing together the service model, solution narrative, cost model and delivery assurance.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eCustomer engagement:\u003c/strong\u003e Work directly with customer executives, architects and procurement teams, to understand their needs and confidently articulate the Brennan service model.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eSolution through to delivery:\u003c/strong\u003e Carry the service design from presales through transition, ensuring what is sold is practical, commercially sound and delivered as designed.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eService development:\u003c/strong\u003e Shape Brennan\u0026rsquo;s Enterprise Services proposition, turning repeatable customer requirements into reusable service models, catalogue items, cost frameworks and bid content.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eAI \u0026amp; automation:\u003c/strong\u003e Identify where AI, automation and modern tooling can improve service delivery, customer outcomes and the underlying cost model.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eSkills \u0026amp; Experience You Will Bring:\u003c/strong\u003e \u003cul\u003e \u003cli\u003eStrong Service or Solution Architecture experience within IT Managed Services or outsourcing, with significant experience supporting complex enterprise opportunities.\u003c/li\u003e \u003cli\u003eDemonstrated experience designing and leading solutions for large, multi-year managed services bids, ideally including contracts of $1m+ annual value.\u003c/li\u003e \u003cli\u003eBroad managed services knowledge across Service Desk, EUC, Cloud, Infrastructure, Network and Security Operations, with the ability to bring these into an integrated service model.\u003c/li\u003e \u003cli\u003eStrong commercial capability, with experience building service effort, resource and cost models and clearly explaining the assumptions behind them.\u003c/li\u003e \u003cli\u003eExperience taking solutions from presales through transition into steady-state delivery, ensuring the solution remains practical and deliverable.\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;As part of our hiring process, you will be required to undertake a National Criminal History Check.\u003cbr\u003e\u003cbr\u003eBrennan is an equal opportunity employer \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"1128836\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "