" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eDonor Services Assistant\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"3160\"\u003e Admin / Secretarial / Office Support \u003c/li\u003e \u003cli data-id=\"3161\"\u003e Administration \u003c/li\u003e \u003cli data-id=\"3162\"\u003e Brisbane CBD \u0026amp; Inner Suburbs \u003c/li\u003e \u003cli data-id=\"3163\"\u003e Permanent - Part Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 12/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003ePermanent part-time opportunity in Brisbane CBD.\u003c/li\u003e \u003cli\u003eBuild meaningful relationships with valued donors.\u003c/li\u003e \u003cli\u003eSupport fundraising through administration and donor services.\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eDonor Services Assistant\u003c/strong\u003e\u003cbr\u003e \u003cstrong\u003eLocation:\u003c/strong\u003e Brisbane CBD\u003cbr\u003e \u003cstrong\u003eEmployment:\u003c/strong\u003e Permanent Part-Time \u003cbr\u003e\u003cstrong\u003eWork Hours: \u003c/strong\u003e25 hours per week (Monday to Friday, 5 hours per day)\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAbout the Archdiocese\u003c/strong\u003e\u003cbr\u003e The Catholic Archdiocese of Brisbane serves the Catholic community across Southeast Queensland and supports parishes, ministries and agencies in their mission and pastoral work. Guided by the values and teachings of the Catholic Church, the Archdiocese is committed to serving the community through faith, compassion and social responsibility. Archdiocesan Services supports this mission by providing parishes and agencies with expert advice and services in WHS, finance, technology, property, HR, communications, compliance, legal, and more.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAbout the Role\u003c/strong\u003e\u003cbr\u003e The Archdiocese of Brisbane is seeking a friendly, organised and detail-focused \u003cstrong\u003eDonor Services Assistant\u003c/strong\u003e to join the Communications and Engagement team on a permanent part-time basis.\u003cbr\u003e \u003cbr\u003eThe Donor Services Assistant will be one of the first points of contact for donors, responding to enquiries by phone and email and ensuring each interaction is welcoming, professional and timely.\u003cbr\u003e \u003cbr\u003eThe role also provides important administrative support through processing donations, maintaining accurate donor records, preparing receipts and acknowledgements, and supporting the broader fundraising team.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e This is a great opportunity for someone who enjoys working with people, has strong attention to detail and is confident working with databases and administrative processes.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eKey Responsibilities\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eAct as a first point of contact for donors and stakeholders via phone, email and mail.\u003c/li\u003e \u003cli\u003eRespond to donor enquiries in a friendly, professional and timely manner.\u003c/li\u003e \u003cli\u003eAccurately process and record donations, gifts and donor information within the Raiser\u0027s Edge (RENXT) database.\u003c/li\u003e \u003cli\u003eProcess donation receipts, banking and reconciliations across different forms of giving, including credit card transactions.\u003c/li\u003e \u003cli\u003ePrepare and send donor acknowledgement correspondence within required timeframes.\u003c/li\u003e \u003cli\u003eMaintain accurate donor records and undertake regular data-quality and duplicate-record checks.\u003c/li\u003e \u003cli\u003eAssist with maintaining parish, agency and school information within the database.\u003c/li\u003e \u003cli\u003eProvide administrative and ad-hoc data support to the fundraising team.\u003c/li\u003e \u003cli\u003eAssist the Events Coordinator and Relationship Managers with event information, attendee records and event preparation where required.\u003c/li\u003e \u003cli\u003eWork collaboratively with the wider team and provide general administrative support as needed.\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAbout You\u003c/strong\u003e\u003cbr\u003e We are looking for someone who enjoys helping people and takes pride in providing accurate and professional administrative support.\u003cbr\u003e You will ideally have:\u003cbr\u003e \u003cul\u003e \u003cli\u003ePrevious experience in administration, donor services, customer service or a similar support role.\u003c/li\u003e \u003cli\u003eStrong organisational skills and excellent attention to detail.\u003c/li\u003e \u003cli\u003eWell-developed written and verbal communication skills.\u003c/li\u003e \u003cli\u003eA warm, friendly and professional approach when communicating with donors and other stakeholders.\u003c/li\u003e \u003cli\u003eStrong Microsoft Office skills and confidence learning new systems and processes.\u003c/li\u003e \u003cli\u003eExperience using Raiser\u0027s Edge or a comparable CRM/database system involving customer, donor or constituent records.\u003c/li\u003e \u003cli\u003eThe ability to manage competing priorities and complete work within required timeframes.\u003c/li\u003e \u003cli\u003eA high level of discretion and confidentiality when handling personal and donor information.\u003c/li\u003e \u003cli\u003eA positive, can-do attitude and willingness to learn.\u003c/li\u003e \u003cli\u003eThe ability to work collaboratively and contribute positively to a supportive team environment.\u003c/li\u003e \u003cli\u003eA current Blue Card and National Criminal History Check, or the ability to obtain both.\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;\u003cbr\u003e If you are an organised and approachable administrator who enjoys working with people and would like to contribute to the work of the Archdiocese of Brisbane, \u003cstrong\u003ewe would love to hear from you.\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eApplications should be submitted via\u0026nbsp;SEEK\u003c/strong\u003e. We will also process applications received through our official channels (intranet, website, or LinkedIn). \u003cbr\u003e\u003cbr\u003eFor any enquiries regarding the role, please email \u003cem\u003eBrent Hunter hunterb@bne.catholic.net.au\u003c/em\u003e \u003cbr\u003e\u003cbr\u003e\u003cem\u003eThe Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks, criminal history checks, and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a 0 tolerance to abuse of children or vulnerable adults\u003c/em\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAccessibility and Inclusivity\u003c/strong\u003e\u003cbr\u003e \u003cem\u003eThe Archdiocese of Brisbane is committed to creating an accessible and inclusive environment where all job candidates can fully engage in the recruitment process. We acknowledge and actively support the inclusion, respect, and equitable treatment of, including but not limited to, Aboriginal and Torres Strait Islander peoples, people with disabilities, and people from culturally, religiously and linguistically diverse backgrounds. If you require any reasonable accessibility adjustments or information in an alternative format during the recruitment process, please contact us to discuss how we can support your participation. We respect your privacy and confidentiality. Information is shared with other staff only as reasonably necessary to arrange workplace accessibility adjustments.\u003c/em\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"1126566\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "